![](https://www.accountablebooks.org/sites/default/files/styles/large/public/field/image/Phone%20Conversations.jpg?itok=XpI46r7e)
When concluding a phone conversation, wait an extra second before ending the call. You never know when the speaker will add a key point or remember to tell you something important. Let the other end the call first. You benefit by giving the other person the last word.